Request Sent
does not mean the item has been sent or shipped to you, it means that we have sent your requests on in our referral system to potential lenders.
Cancelled by ILL staff
means ODL is sending the book or it is currently out or is on order and we have placed a hold on it for you.
Customer notified by e-mail
means the item is shipped from another instate oclc library or an out of state library.
Request finished
means we have done an automatic received/ returned on the item in WorldCat.
Going through ODL in Illiad, it’s not possible for us to be able to generate an email when the lending library has completed the request on OCLC. Just as with Agent, we never knew when an item made it’s way back to the lending library. Although you updated the status to returned in agent, because the request was in our referral code, we updated daily all returned items in Agent to ‘Complete’ which on your end looked as though the lending library had received it back when in reality it was really our referral code that you were communicating with and not the lending library. Unless you hear from the lending library in the form of an email or an overdue, you can assume the item got back. If you have any other questions or comments continue to use the blog page.
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