Category Archives: Uncategorized

Problems anyone?

Please comment to the blog or contact the person who trained you if you are having any problems using Illiad for your Interlibrary Loans. We want to make sure everyone who was trained feels comfortable using Illiad.

Also you might want your patrons to use WorldCat.org to find material they are interested in getting. WorldCat.org can allow your patrons to see the Oklahoma OCLC libraries that own this material and it will also give them an OCLC number to make requesting the item easier for you.

Let us know about any questions or problems.

From the Reference Desk: Hunting and Fishing Licenses ONLINE!

Oklahomans Can Purchase Hunting & Fishing Licenses In-Store or Online
Oklahoma City, OK. – September 4, 2009 – Whichever way you prefer to shop – in-store or online, the Oklahoma Department of Wildlife Conservation (ODWC) has you covered when buying your hunting and fishing license this year. Oklahoma and out-of-state residents can purchase their sportsmen licenses in-store or online at To ensure all sportsmen have convenient access to purchasing hunting and fishing licenses, the ODWC sells licenses in more than 700 stores throughout the state. These stores include sporting goods stores, bait shops, convenience stores, and large discount centers. Licenses purchased through licensed dealers are limited to the payment methods accepted by the dealer.
The quickest, greenest, and easiest way to obtain a hunting or fishing license is to buy it online. Visitors to the site can simply apply online by clicking the ‘Buy Your License Online’ link, purchase and print their wildlife license from the comfort and convenience of their own home. Payments accepted online include Visa and MasterCard and are processed through a secure payment engine, which abides by rigorous policies and procedures to ensure that sportsmen can be confident that their payments are safe, private, and secure.
“Purchasing your license electronically is not only quick and convenient but it allows you to replace your license if you loose that license,” said Melinda Sturgess-Streich, Assistant Director of Oklahoma Department of Wildlife. “In four easy steps, all sportsmen can purchase and print their license on regular 8.5” x 11” paper using a common black and white printer.”
According to Go Green Oklahoma, 13 million sheets of paper have been saved as a result of moving the licensing paper process to computer-based technology since January 2007.
Every wildlife license purchased helps fund wildlife conservation in the state of Oklahoma. These funds help manage the fish and game species across Oklahoma.
About the Oklahoma Department of Wildlife Conservation
ODWC is the state agency responsible for managing fish and wildlife. The Wildlife Department receives no general state tax appropriations and is supported by hunting and fishing license fees and federal excise taxes on hunting and fishing equipment.

Reminder !!!!

Do not respond to system generated emails.

These are not read by a human only a computer. If you have a question about a request please call Melecia at 522-3473 or the contact person who trained you. We think you should give the material two weeks before you worry about it. Sometimes for larger libraries the books don’t actually get put in the mail until after the weekend or it takes them a little longer to actually get it out their door.
Once your interlibrary loan material is shipped, the request will appear in View Request History and will show Request Finished. If ODL is going to fill it, the request will show Cancelled, and we’ll mail it to you.

Steps in Interlibrary Loan process on Illiad
You will next receive an email letting you know when the item has been shipped. The request will move in your Illiad Account to View Request History and the status will change to Request finished.

1. Request Sent = ODL has referred your request.

2. Email notification that a Lending Library has shipped your request.

3. Request moves to History and Request finished status in Illiad.

For materials ODL owns, you will not get a shipped notice we will just send the book on to you. You can always check your ODL Library Account and see what is out to you and if we have placed any books on hold. Remember this requires your ODL library card number.

Fresh from the ODL Reference Desk.

pumpkin_pie

Do you know the origins of ice cream, recipes for “frontier food” or an original recipe for pumpkin pie? An amazing website, The Food Timeline http://www.foodtimeline.org/  is a great source to answer historic food questions. It is divided into two columns, Beginnings and Recipes which range from 17,000 B.C. to 2009. If you can’t find an answer to a food question, the question can be submitted through the website with a promised turnaround time of 48 hours. Be sure to go all the way to the bottom to “Hungry for More”.

 

Thanks for the Tasty Tip Ms. Miller.

Good question about renewals

A good question came up about renewals from Hennessey Public. Because of the way we do referrals we complete the request (automatic received/returned) so the request is completed on OCLC and we can’t then ask for renewals because the request is in returned status.

The reason we do the automatic received/returned is because we have so many libraries we refer for (over 80 libraries) that we can’t know when you actually receive an item or return it. So we skip some steps on OCLC to move the request along for you.  

If however you have borrowed an item from the Oklahoma Department of Libraries you can go in as an ODL patron with your ODL library card number, it starts with a D5300xxxxx and renew any item from us that does not have a hold already on it.

So renewal for Referrals No, Renewals for ODL books Yes.

See requests coming from ODL, and more have joined.

We now have   52 public libraries, 12 correctional centers, 2 academic and  5 special libraries trained on Illiad!!

Welcome to all of you.  

Thanks to a question from Okeene Public, it reminded me to show you where your requests that the Oklahoma Dept of Libraries fills will show up in your Illiad menu.

Go to View Your Account

Login with your illiad password and login

Go to the  button VIEW/RESUBMIT CANCELLED REQUESTS  and click and you will see what we have sent you from ODL on Interlibrary Loan.

Why is it behind this button? We have to cancel the request out of Illiad so we can check it out to you from the ODL library. We cancel it so it isn’t left in Illiad for us to refer. I know the wording on the button is a little confusing but it’s built that way for “our patrons” to see we have cancelled a request for an item we own.

I know no one wants to be the first to comment on one of our posts, but really please feel like you can ask any question there or make any comment. This is your site, just like the old OLTN Splash Page but easier for us to talk back and forth.

Email problem ongoing.

As I’m sure you are aware we’re having some problems with our “libraries” email template. We are trying to customize the email for the libraries that will have additional information not going to our ODL patrons. Please bear with us. I have been at ALA, and I think we are going to see some nice changes in ILLiad that will continue to improve our ability to communicate and delivery Interlibrary Loan service.

So again be patient, we know the emails are looking a bit weird.

Important new tips.

In Your Account on Illiad you will see a status of Request Sent. This Request Sent status means we have referred your request on WorldCat.

requestsent1

requestsent2

You will next receive an email letting you know when the item has been shipped. The request will move in your Illiad Account to View Request History and the status will change to Request finished.

1. Request Sent = ODL has referred your request.

2. Email notification that a Lending Library has shipped your request.

3. Request moves to History and Request finished status in Illiad.

For materials ODL owns, you will not get a shipped notice we will  just send the book on to you. You can always check your ODL Library Account and see what is out to you and if we have placed any books on hold. Remember this requires your ODL library card number.

Emails may change, testing for better results.

Bear with us as we adjust some of the emails you will be receiving. We’re trying out several options from the Illiad administrative side to get the best results. Since Illiad actually thinks of you as our patrons (ODLs) it sometimes operates in a way that is different from what we’re used to when we communicate with you as a library.

Feel free to comment on this blog or on any of the posts. We like hearing from you and we’ll try to address any problems.

Books coming from ODL

Everyone trained is doing awesome. I thought I’d point out a peculiarity to the items you request that ODL owns. These items will be in your View/Resubmit Cancelled Requests button on your Illiad menu page. First ignore the word re-submit . These items will be sent to you by ODL, or there will be a note telling you why we can’t fill an item, or that we placed a hold on an item. You can also check your holds in your ODL library account, View and Renew (not Illiad account).

If you click on one of the transaction numbers and scroll down to the notes field you will see we own the title and we will put in a shipped date. You will NOT get an email, the book will just be shipped from ODL.

You’ll probably receive many books from us over the long haul. We try to purchase new titles that aren’t owned instate, and any title on OCLC with an Oklahoma Department of Libraries holding symbol will come from us.

Keep ordering those books and thanks for all the cooperation as we transistion off OLTN.