In Your Account on Illiad you will see a status of Request Sent. This Request Sent status means we have referred your request on WorldCat.
You will next receive an email letting you know when the item has been shipped. The request will move in your Illiad Account to View Request History and the status will change to Request finished.
1. Request Sent = ODL has referred your request.
2. Email notification that a Lending Library has shipped your request.
3. Request moves to History and Request finished status in Illiad.
For materials ODL owns, you will not get a shipped notice we will just send the book on to you. You can always check your ODL Library Account and see what is out to you and if we have placed any books on hold. Remember this requires your ODL library card number.
Bear with us as we adjust some of the emails you will be receiving. We’re trying out several options from the Illiad administrative side to get the best results. Since Illiad actually thinks of you as our patrons (ODLs) it sometimes operates in a way that is different from what we’re used to when we communicate with you as a library.
Feel free to comment on this blog or on any of the posts. We like hearing from you and we’ll try to address any problems.
Everyone trained is doing awesome. I thought I’d point out a peculiarity to the items you request that ODL owns. These items will be in your View/Resubmit Cancelled Requests button on your Illiad menu page. First ignore the word re-submit . These items will be sent to you by ODL, or there will be a note telling you why we can’t fill an item, or that we placed a hold on an item. You can also check your holds in your ODL library account, View and Renew (not Illiad account).
If you click on one of the transaction numbers and scroll down to the notes field you will see we own the title and we will put in a shipped date. You will NOT get an email, the book will just be shipped from ODL.
You’ll probably receive many books from us over the long haul. We try to purchase new titles that aren’t owned instate, and any title on OCLC with an Oklahoma Department of Libraries holding symbol will come from us.
Keep ordering those books and thanks for all the cooperation as we transistion off OLTN.