As I’m sure you are aware we’re having some problems with our “libraries” email template. We are trying to customize the email for the libraries that will have additional information not going to our ODL patrons. Please bear with us. I have been at ALA, and I think we are going to see some nice changes in ILLiad that will continue to improve our ability to communicate and delivery Interlibrary Loan service.
So again be patient, we know the emails are looking a bit weird.